pls check your CPU version and select the correct version when place your order.
How to confirm your car CPU version?
Check on the screen of the original vehicle :
software > extra information > CPU
Function:
-Andriod/Linux System;
-IOS Car Play;
-Navigation;
-Bluetooth;GPS;Wifi;
-Speaker Audio system.
-Resolution:
8.8'' : 1080 * 720
Warning: The software needs to be upgraded only when the screen have bugs or issues. Do not upgrade the software under normal use, otherwise the damage caused by the software upgraded will not be covered by our warranty
Note: Once make the order, confirm email will send to your email box automatically. If you did not see it in your email box, please check your spam email box.
1. If you have any problems during installation, please contact our after-sales team in time, and we will help you to solve your problems.
2. The problems caused by incorrect installation shall be borne by yourself.
3. 1 year warranty
Operation Manual
8.8/10.25 inches: Click Here
Troubleshooting
-
If the screen(8.8-inch/10.25-inch ) are blackscreen when installed, it may be that Tesla system detects the change of power supply and then protects the power supply of the plug directly, resulting in the low power supply voltage of the screen and unable to start up.
Solution: Lock the car, and then keep people and key fob away from the car for 1 hour; After the power supply of the screen is restored, and then screen will start working
-
If my carplay screen have echoing problem, how to solve it?
Solution: When you are using carplay, if you want to route your calls through the car or speaker as default, you'll need to go to iPhone setup>accessibility > touch > call audio routing > set to Bluetooth headset which will then default to any Bluetooth device, which in this case, happens to be the tesla. Or set it to Speaker, which will default to iPhone Speaker rather than carplay.
Operation Manual
8.8/10.25 inches: Click Here
Installation Manual
8.8/10.25 inches: Click Here
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- Upgrade software and instructions for lighting problems on the 9-inch screen after Tesla upgraded to 28.2 version : Click Here
-
If the screen(8.8-inch/10.25-inch ) are blackscreen when installed, it may be that Tesla system detects the change of power supply and then protects the power supply of the plug directly, resulting in the low power supply voltage of the screen and unable to start up.
Solution: Lock the car, and then keep people and key fob away from the car for 1 hour; After the power supply of the screen is restored, and then screen will start working
-
If my carplay screen have echoing problem, how to solve it?
Solution: When you are using carplay, if you want to route your calls through the car or speaker as default, you'll need to go to iPhone setup>accessibility > touch > call audio routing > set to Bluetooth headset which will then default to any Bluetooth device, which in this case, happens to be the tesla. Or set it to Speaker, which will default to iPhone Speaker rather than carplay.